III.5                Critical Thinking
There are basically two ways to improve problem solving and decision making skills. One is to increase the relevant knowledge base and the other is to become a better thinker, a critical thinker, to determine what follows from the knowledge to the matter in hand.
                                                                                This writer
 
Critical thinking is essential if we are to get to the root of our problems and develop reasonable solutions. After all, the quality of everything we do is determined by the quality of our thinking.
                                                                      Richard W. Paul
The essence of critical thinking is thinking beyond the obvious. . . . [Moreover] Critical thinking is an attitude as much as an activity. If you face life with curiosity and a desire to dig beneath the surface, you are a critical thinker. If you do not believe everything you read or hear, you are a critical thinker. If you find pleasure in contemplating the puzzle of conflicting ideologies, theories, personalities, and facts, you are a critical thinker.
                                                                           Lynn Q. Troyka
 
Clear thinking, a product of learning and practice, is one of the most important skills one can acquire because it is a prime condition for human welfare. "It is our only guarantee against delusion, deception, superstition, and misapprehension of ourselves and our earthly circumstances."
                                              William Graham Sumner (1840-1910)
 
 
Introduction
A. What is Critical Thinking?
B. Becoming a Critical Thinker
C. Asking the Right Questions
D. Decision Making
E. Problem Solving
F. Creative Thinking
 
Introduction
Critical or evaluative thinking facilitates a rationality that enables the individual to infer true conclusions from true premises, that is, as probably true as the circumstances allow. Rationality, then, enhances our and others life-chances for a quality life, a life of freedom and well being. Moreover, to live is to engage in action, and deliberate action requires rational decision making and problem solving. Both, decision making and problem solving, require critical thinking; hence, the three should be treated jointly. It is true that critical thinking does not guarantee optimum decisions or perfect solutions, but it drastically improves our chances of doing so because we act more rationally and thus effectively.
     With proficiency in critical thinking, as the Foundation for Critical Thinking states:
one's capacity to think becomes more clearly, accurately, precisely, relevantly, deeply, broadly, and logically. Simultaneously, one becomes intellectually more perseverant, responsible, disciplined, humble, emphatic, and productive.
Therefore, critical thinking enables the individual to become a responsible citizen who can contributes to society.
     It must be emphasized that critical thinking is not a common talent everyone is born with, for it is estimated that only one in every five people are natural critical thinkers. however, it can be acquired through conscious effort, that is, through learning just like one procures reading, writing, and arithmetic. Also, without critical thinking, the individual is likely to engage in, and accept from others, distorted, muddled, prejudicial, uninformed or downright fallacious thinking. The term "critical thinking" as used in this text forms a bridge from ordinary common sense at the low end to abstract and scientific thinking at the high end.
 
 A.                      What is Critical Thinking?
The critical habit of thought, if usual in society, will pervade all its mores, because it is a way of taking up the problems of life. Men educated in it cannot be stampeded by stump orators ... They are slow to believe. They can hold things as possible or probable in all degrees, without certainty and without pain. They can wait for evidence and weigh evidence, uninfluenced by the emphasis or confidence with which assertions are made on one side or the other. They can resist appeals to their dearest prejudices and all kinds of cajolery [flattery]. Education in the critical faculty is the only education of which it can be truly said that it makes good citizens.
                                                                  W. G. Sumner (1840-1910)
  1. Critical thinking is the careful, deliberate determination of whether one should accept, reject, or suspend judgment about a claim and the degree of confidence with which one accept or reject it. It is a purposeful and reflective judgment about what to believe or what to do in response to observations, experience, verbal or written expressions, or arguments. It involves determining the meaning and significance of what is observed or expressed, or, concerning a given inference or argument, determining whether there is adequate justification to accept the conclusion as true. 

  2. Critical thinking gives due consideration to the evidence, the context of judgment, the relevant criteria for making the judgment well, the applicable methods or techniques for forming the judgment, and the applicable theoretical constructs for understanding the nature of the problem and the question at hand. Critical thinking employs not only logic but broad intellectual criteria such as clarity, credibility, accuracy, precision, relevance, depth, breadth, significance and fairness.
  3. Critical thinking becomes necessary when ordinary thinking, which is often casual or routine, is not up to the task that arises as part of the problems of life. It follows that critical thinking is not based on hard and fast, or step-by-step, procedures. Rather, it needs to be developed by means of learning because it is critical or reflective thinking that enables us to direct our intelligence and to deal with the problems that we face whether they are concrete and practical or theoretical and abstract.
  4. Critical thinking proceeds open-mindedly while considering alternative or even opposing points of view. It is aware of, and evaluates, their assumptions, implications, and practical consequences. Moreover, it comes to well-reasoned, defendable conclusions and solutions that included testing them against relevant criteria and standards. These characteristics allows effective communication with others.
  5. Critical thinking operates at a higher level of awareness than common sense and intuition, but like it, it too seeks to detect what follows from what. It is affirmative and in unison with impartial truth. Moreover, its reasoning can be intuitively recognized as valid; hence, it improves logical intuition and advances commonsense.
  6. Critical thinking, with a noticeable effort of concentration or deliberation, selects and evaluates relevant knowledge and processes it with the applicable intellectual skills. In proceeding this way, it enhances one's ability to understand and learn, to make sound decisions, to solve problems, to be creative, and in general cope with new situations.
  7. Critical thinking enables one to get to the hard of a problem, to see what is at issue. Then, in trying to solve it, one ponders, speculates, studies, examines, experiments, asks pointed questions, seeks answers, defends a position, detects faults. One does all this and if necessary starts all over again or calls on third party help.
  8. Critical thinking, when logic and facts are applied with transparency and precision, defines the task, raises vital questions, describes connected problems, processes all, and eventually states its findings. The clear veracity of the process allows one to declare and test warranted conclusions and generalizations. One can then improve one's patterns of thought on the basis of this wider experience, and arrive at more accurate judgments about specific things and qualities in everyday life.
  9. Critical thinking can occur whenever one evaluates, judges, decides, or solves a problem. Broadly speaking, whenever one must figure out what to believe or what to do, and do so in a reasonable and reflective way. It follows that critical thinking is an integral part of lifelong learning.
  10. Critical thinking enables correct reading, writing, speaking, and listening. For instance, without it, the ability to interpret texts is incomplete because one is not trained to read inferentially (reading between the lines) or evaluative (reading beyond the lines). For "none are more hopelessly illiterate than those who falsely belief they can read and write." Lastly, with the ability to read  comes the ability to master language and the content of various branches of knowledge known as disciplines.   
  11. Critical thinking goes beyond the ability to interpret, analyze, evaluate and infer, for good critical thinkers can do two more things. They can explain 1. what they think, and 2. how they arrive at conclusions. This facilitates self-assessment, for they can apply their powers of critical thinking to themselves and improve on their previous findings, that is, explanatory ability facilitates self-correction.
  12. Critical thinking, like science, is normally a healthy, self-correcting process. As new, better information becomes available, and as the thinker's intellectual skills improve, findings, conclusions, decisions, solutions, etc., will be corrected. In complex cases such as forming a life plan, ultimate belief, or best-life philosophy, this can be a never-ending process due to ever changing circumstances and personal development.
B.                    Becoming a Critical Thinker
Thinking about thinking is the key to thinking critically. When you think critically, you take control of your conscious thought processes. Without such control, you risk being controlled by the ideas of others.
                                                                  Lynn Q. Troyka
 
Often the difference between a successful person and a failure is not one has better abilities or ideas, but the courage that one has to bet on one's ideas, to take a calculated risk - and to act.
                                                       Andre Malraux (1901-76)
 
Critical thinking competence is not an all or nothing but is a matter of degree. For example, some individuals who never attended or finished college, but with good common sense, can practice it to a certain extent and often better than academics. It follows that the efficiency and effectiveness of critical thinking is proportionate to the individual's competence. Broadly speaking, to apply critical thinking to a given task, one needs relevant knowledge, the reasoning skills to infer or induce what follows from that knowledge, and a framework of orientation to place the conclusions reached into a wider context.
         So, the reader's critical thinking competence depends on how well the parts of this guide were comprehended and then not rejected but corrected if necessary and accepted as part of one's integrated system of orientation and devotion. This is so because one's worldview influences and shapes critical thinking as well as decision making, problem solving, and creative thinking. Moreover, important new knowledge must be more than just passively received. Instead, it must be actively embraced, mastered and entered into one's overall views. Some call this process "metaphysical apprehension" without which the comprehended is not put to full use or not used at all.
     Glancing through the chapters of the entire text helps but yields only a superficial ability. Reading for comprehension over and over if necessary, in particular the chapters of The Intellectual Realm, while refining one's views, will eventually produce a competence in critical thinking that is, at least as humanly possible, strong from top to bottom, unshakeable, and solid to the core. 
 
C.                    Asking the Right Questions
            By Richard Paul, Foundation of Critical Thinking, www.criticalthinking.org.  
These are some of the kinds of questions that one raises when one understands the interrelated structures implicit in human reasoning. When they are appropriately asked (using sound judgment), they enable us to work intellectually: to take thinking apart, put it together, and assess it. They are, therefore, deeply intertwined with understanding questions based on intellectual standards: Was that clear? Is that accurate? Are we being precise enough? Is that relevant to the question? Is that logical? Are we dealing with the complexities of the question (depth of thinking)? Do we need to consider some other points of view (broad-mindedness)?

Questions of Clarification

  • What do you mean by ______? • Could you give me an example?

  • What is your main point? • Would this be an example: ___?
  • How does _____ relate to ____? • Could you explain that further?
  • Could you put that another way? • Would you say more about that?
  • Is your basic point _____ or _____? • Why do you say that?
  • What do you think is the main issue here?
  • Let me see if I understand you; do you mean ________ or _______?
  • How does this relate to our discussion (problem, issue)?
  • What do you think John meant by his remark? What did you take John to mean?
  • Jack, would you summarize in your own words what Jill has said? ... Jill, is that what you meant?

Questions that Probe Assumptions

  • What are you assuming?

  • What is Karen assuming?
  • What could we assume instead?
  • You seem to be assuming ______. Do I understand you correctly?
  • All of your reasoning depends on the idea that ____. Why have you based your reasoning on
    ______ rather than ______?
  • You seem to be assuming ____. How would you justify taking this for granted?
  • Is it always the case? Why do you think the assumption holds here?
  • Why would someone make this assumption?

Questions that Probe Reasons and Evidence

  • Could you give us an example of that? • Are these reasons adequate?

  • How do you know? • Why did you say that?
  • Why do you think that is true? • What led you to that belief?
  • Do you have any evidence for that? • How does that apply to this case?
  • What difference does that make? • What would change your mind?
  • What are your reasons for saying that?
  • What other information do we need?
  • Could you explain your reasons to us?
  • But is that good evidence to believe that?
  • Is there reason to doubt that evidence?
  • Who is in a position to know if that is so?
  • What would you say to someone who said ____?
  • Can someone else give evidence to support that response?
  • By what reasoning did you come to that conclusion?
  • How could we find out whether that is true?

Questions About Viewpoints or Perspectives

  • You seem to be approaching this issue from _____ perspective. Why have you chosen this rather
    than that perspective?

  • How would other groups/types of people respond? Why? What would influence them?
  • How could you answer the objection that ______ would make?
  • What might someone who believed ___ think?
  • Can/did anyone see this another way?
  • What would someone who disagrees say?
  • What is an alternative?
  • How are Ken’s and Roxanne’s ideas alike? Different?

Questions that Probe Implications and Consequences

  • What are you implying by that?

  • When you say ______, are you implying _______?
  • But if that happened, what else would happen as a result? Why?
  • What effect would that have?
  • Would that necessarily happen or only probably happen?
  • If this and this are the case, then what else must also be true?
 
D.                            Decision Making
Luck is what happens when preparation meets opportunity.
                                                 Seneca (4 BCE-65 CE)
 
Chance favors only the prepared mind.
                                    Louis Pasteur (1822-95)
 
Conciseness in style and precision in thought
makes for sound decisions in life.
                        Victor Hugo, paraphrased (1802-1885)
 
When we are faced with making decisions,
there is a board meeting of the mind.
                                               Anonymous
 
Although often not in their best interest, many outsource decision making to the press, advertising, religious leaders, and politicians.
                                                                          This writer
 
Decision making involves risk and uncertainty. And to reduce both, it requires all of the elements stated above with respect to critical thinking, that is, a knowledge base and intellectual skills with emphasis on the latter and as covered by the chapters of this text,  A Modern and Moral Worldview. The need for a decision occurs when a situation requires that one has to makes up one's mind through forming judgments and then selects from various choices, options, or alternatives. However, every decision making process produces a final choice, an action or opinion of choice. The objective is not to make decisions that short- or long-term have harmful consequences for the individual or society.
     The decision-making method depends on the task. Procedures range from the potentially harmful, such as various kinds of fortune telling, and random or coincidence methods, such as flipping a coin or cutting a deck of playing cards, to more rational routines used in every day life such as the one outlined below.
 
There are six basic steps to every decision:
  1. One perceives a situation that requires an important decision. For example, one that has long term consequences such as choosing an education, profession, mate, life plan, ultimate belief, diet, place to reside, etc. Or one identifies a problem by asking: What is the problem? What is wrong with the current situation.
  2. One defines a goal, a clear description of one's objective. This includes selecting key criteria that must be satisfied by the goals of the final decision.
  3. One gets informed about relevant facts and data. What are the restraining and helping forces?
  4. One thinks of alternatives or possible courses of action.
  5. One evaluates and compares the most promising possibilities. This step is the most important one, and one models of how to go about it is outlined below.
  6. One acts on the best choice or alternative, that is, one implements it.
Franklin's Method of Evaluating and Deciding
Benjamin Franklin (1706-90) described a procedure that is applicable to many problems from moderate to difficult. It is akin to a cost-benefit analysis. When asked by a famous scientist about how to proceed when the need for difficult decisions arise, Franklin responded in a letter:
To Joseph Priestley
 
London, September 19, 1772
 
Dear Sir, In the Affair of so much Importance to you, wherein you ask my Advice, I cannot for want of sufficient Premises, advise you what to determine, but if you please I will tell you how.
 
When these difficult Cases occur, they are difficult chiefly because while we have them under Consideration all the Reasons pro and con are not present to the Mind at the same time; but sometimes one Set present themselves, and at other times another, the first being out of Sight. Hence the various Purposes or Inclinations that alternately prevail, and the Uncertainty that perplexes us.
 
To get over this, my Way is, to divide half a Sheet of Paper by a Line into two Columns, writing over the one Pro, and over the other Con. Then during three or four Days Consideration I put down under the different Heads short Hints of the different Motives that at different Times occur to me for or against the Measure. When I have thus got them all together in one View, I endeavour to estimate their respective Weights; and where I find two, one on each side, that seem equal, I strike them both out: If I find a Reason pro equal to some two Reasons con, I strike out the three. If I judge some two Reasons con equal to some three Reasons pro, I strike out the five; and thus proceeding I find at length where the Ballance lies; and if after a Day or two of farther Consideration nothing new that is of Importance occurs on either side, I come to a Determination accordingly.
 
And tho' the Weight of Reasons cannot be taken with the Precision of Algebraic Quantities, yet when each is thus considered separately and comparatively, and the whole lies before me, I think I can judge better, and am less likely to take a rash Step; and in fact I have found great Advantage from this kind of Equation, in what may be called Moral or Prudential Algebra.
 
Wishing sincerely that you may determine for the best, I am ever, my dear Friend,
 
Yours most affectionately
 
B. Franklin
 
 
     Franklin's method as extracted from his letter:
  1. Frame the decision as a Yes/No question
  2. List the pros and cons
  3. Evaluate their importance
  4. Assess their probability
  5. Weight them accordingly
  6. Delete any offsetting pros and cons
  7. Review, reconsider, and reflect then decide
Franklin's Pro-Con Approach to Routine Decision Making
  1. Take a sheet of paper and write a title across the top, that is, the yes-or-no decision to be made. For instance, shall I stay up and study or go to sleep?
  2. Draw a horizontal line underneath the title and then draw a line down the middle of the paper yielding two columns. Label the top of the left column "Pros" and the top of the right column "Cons."
  3. List the positive things about this decision under "Pros." List the negative things under "Cons."
After you have listed the most consequential reasons in both columns, the decision often makes itself because one side or the other is overwhelming, or at least you have something tangible to further think about and reach a decision. If both sides are almost equal and you cannot make up your mind, let your unconscious (subconscious) decide. Toss a coin and think about the immediate feeling you had about the random decision, at least this is Sigmund Freud's advice. Another, more scientifically accepted way, is:
 
Franklin's Advanced Pro-Con Decision Making
  1. Make a "Pros" and "Cons" list as above. Fill in the reasons as instructed above.
  2. Evaluate the reasons by assigning a number between 1 and 10. Use 10 for the most important reasons and 1 for the least important ones.
  3. Add the numbers for each column. The "Pros" or "Cons" column with the greater number is the decision you should go with. If roughly equal use the Freud coin-toss method or let your feelings decide.
  4. Follow the steps 1-3 for all the significant alternatives you have.
  5. Summarize your experience and feelings about each of the options you have evaluated.
  6. Evaluate each summary by assigning a numerical value as above, e.g., 1-10. The one with the highest numerical value should be your choice.
  7. Write your justification referring to factors, the "Pros," other than the numerical score.
  8. Finally, if it is a major decision, always sleep on it and let the unconscious go to work. In the end, you may not have made the right decision but you should have no regrets, or worse, guilt feelings because you were prudent und made the best decision based on what you knew at the time--you could not have done any better.
E.                              Problem Solving
For every problem under the sun
There is a solution or there is none
If there be one, seek till you find it
If there be none, then never mind it
                                                                       Mother Goose
 
States should urgently develop standards "that don't simply measure whether students can fill in a bubble on a test but whether they possess 21st century skills like problem-solving and critical thinking, entrepreneurship and creativity."
                                                    Barack H. Obama (b. 1961)
 
Problems are to the mind what exercise is to the muscles, they toughen and make strong.
                                Norman Vincent Peale (1898-1993)
 
To live is to have problems, and to solve problems is to grow intellectually.
                                                               Anonymous
 
You have to learn the rules of the game. And then you have to play better than anyone else.
                                                    Albert Einstein (1879-1955)
 
Problem solving is necessary whenever dilemmas occur, goal-oriented activities are blocked, needs remain unsatisfied, questions are unanswered, or confusion is unresolved. This process requires many of the elements stated above with respect to critical thinking and decision making, that is, it includes all the chapters of the The Intellectual World noted above. Of course, many problems can be avoided by practicing critical thinking and sound decision making in the first place. However, once there is a problem, solving requires more skills because problems are more complex generally and in part because they are the product of prior failures of thinking and decision making. Since so many intellectual skills are required, problem solving is probably the most complex of all mental functions.
     The more difficult problems typically have no routine procedure, such as a predetermined set of instructions or an algorithm, to solve and decide them. For example, balancing a  checkbook or filling out a tax return is usually a routine matter. However, deciding on an education or planning to start a business requires not only knowledge and critical thinking but also creative or original thinking for an individual's idiosyncrasies and circumstances are unique.
     Problem solving, then, is required when one does not know how to proceed from a given situation to a desired goal, that is, one needs a remedy for an undesirable situation. Problems come with degrees of difficulty. Steps for a general approach to problem solving, even the more difficult ones, would be:
  • Discover the underlying problem* and analyze its root causes, that is, understanding a problem requires both analysis, or taking apart, and synthesis, or grasp of the whole
  • Shape or define the problem in a clear, concise statement--it focuses the problem to the problem solver so that the solution process can begin.
  • Detect how the problem originated and developed over time. Also, check how it is connected to and influenced by other variables.,
  • Divide and conquer: break down a large, complex problem into smaller, solvable problems.
  • Get outside help or form a team if the problem is very difficult such as being obscure, complex, or constantly changing.
  • Study what others have written about this or related problems. Maybe there's already a solution?
  • Apply creative skills if necessary, in addition to critical thinking and decision making skills,
  • Use the trial-and-error or guess-and-check method. It works well for Mother Nature.
  • Use brainstorming, that is, the unrestrained offering of your and other's ideas.
  • Avoid box thinking which occurs by using a too narrow approach or description of the situation or issue. Instead, one has to move outside the frame or box and look at a problem from a new, broader perspective without earlier preconceptions.
  • If you have time constraints, delegate. If you have means such as financial constraints get help.
  • Input the details of a problem into your mind, then stop focusing on it. The unconscious mind will continue to work on the problem, and the solution might just "cop up" while you are doing something else like daydreaming or sleeping.
  • Define sub-goals that lead to the final goal of a solution.
  • Difficult problems requires a direct attack on each of the  characteristics that are encountered.
  • Define alternative solutions and evaluate each.
  • If you end up with a dilemma, that is, it appears that you have to make a choice between equally unfavorable alternatives, then try to escape between the horns of the dilemma, for it may be a false dilemma.
  • The problem may not be solvable when powerful institutions benefit from denying that there is a problem. The task is then to attack these entities
  • Decide on an optimum solution to the problem and state the solution clearly.
  • Implement the solution, maintain it, and obtain feedback to initiate further correction or improvements.
  • Finally, evaluate whether the problem was satisfactorily solved or not.
In sum: A general method of problem solving, if rational, should satisfy three criteria:
First, it must define the problem and tell us how to start attacking it.
Second it must suggest how to proceed towards a resolution.
Third, it must tell us how to maintain and evaluate our success.
 
*Discovering the problem requires intellectual vision and insight into what is missing. This involves the application of creativity. Finding a problem can, depending on the problem, be either much easier or much harder than solving the problem. An example of a problem that was much easier to state than to solve was the ancient question: Where do we come from? The solution had to wait a few thousand years until 1859 when Darwin published his On the Origins of Species by Means of Natural Selection.
 
F.                            Creative Thinking
   
The best way to get a good idea is to get a lot of ideas.
                                                    Linus Pauling (1901-94)
 
Creativity is artistic or intellectual inventiveness and includes alertness to new possibilities. It is derived from  the ability to go beyond traditional ideas, rules, patterns, models, relationships, or the like, and to create meaningful new ideas, forms, methods, interpretations, etc. Often it is simply the rearrangement of existing knowledge or carrying it one step further.
                                                                        This writer
 
How does one acquire creative or original thinking?
This type of thinking, too, is not a natural ability but can be learned. Like decision making, it requires critical thinking for without a person cannot think creatively. And like problem solving, it requires techniques to open the mind and to think outside the box (see above). This need for openness can be seen in Robert Harris table where he contrasts two kinds of thinking, the comparatively rigid with the more flexible
 
Critical Thinking Creative Thinking
analytic generative
convergent divergent
vertical lateral
probability possibility
judgment suspended judgment
focused diffuse
objective subjective
answer an answer
left brain right brain
verbal visual
linear associative
reasoning richness, novelty
yes but yes and
 
     Herbert A. Simon (1916-2001), a Nobelist who had devoted part of his career to the subject of new idea formation tells us how to proceed: 
      What chiefly characterizes creative thinking from more mundane forms are
  1. willingness to accept vaguely defined problem statements and gradually structure them,
  2. continuing preoccupation with problems over a considerable period of time, and
  3. extensive background knowledge in relevant and potentially relevant areas.
An observer of Nobel prize winners, R. Hollingsworth, suggests that "the key is interaction and cross-fertilization." Finally, a reductionist claims that creative thinking is "in a nutshell, knowledge, obsession, daring."